Legal Information

Golden 999's Terms & Conditions

Please read these Terms & Conditions carefully before using our platform. They define the rights and responsibilities of both you and us.

Last Updated: January 1, 2026
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Age Restriction
Golden 999 is strictly for users aged 18 and above.
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Data Security
Your personal information is protected with SSL encryption and is never shared with third parties.
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Fair Policy
All bet settlements are handled transparently and impartially. No hidden conditions.
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Responsible Gaming
We promote responsible gaming and take proactive steps to protect our members.

These Terms & Conditions ("Terms") constitute a legally binding agreement between Golden 999 ("we", "us", "the Platform") and our members ("you", "member"). golden999.app By accessing the website or our mobile application, you are deemed to have automatically accepted these Terms & Conditions. Please read the full document carefully before creating an account or using any of our services.

Section 01

General Terms & Conditions

Golden 999 is an online betting and gaming platform offering Sports Betting, Live Casino, and other gaming services to users in Bangladesh. These terms apply equally to all members.

By accessing or using the Golden 999 platform, you confirm that:

  • You are at least 18 years of age.
  • You reside in Bangladesh or in a jurisdiction where online betting is legally permitted.
  • You are managing the account in your own name and of your own free will.
  • You are not permanently banned from Golden 999 for any reason.
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Please note: Using our services from any country or region where online betting is prohibited by law is entirely at your own risk. Golden 999 accepts no legal liability in such cases.

Although these terms are published in Bengali, the original English version shall prevail in the event of any interpretation dispute.

Section 02

Account Registration & Verification

Opening an account on Golden 999 is completely free. However, you must provide accurate and complete information at the time of registration. We reserve the right to close any account found to contain false or incomplete details.

Information Required for Registration

  • Full Name (as per National ID)
  • Active mobile number and email address
  • Date of birth (for 18+ verification)
  • Bangladeshi National ID or passport number

One Account Policy

Each person may only hold one account. Creating multiple accounts will result in all accounts being blocked and balances may be forfeited.

KYC Verification

For security purposes, we may request KYC (Know Your Customer) verification at any time. This may include a photo of your national ID, a selfie, or other supporting documents. Withdrawals may be delayed until verification is complete.

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Warning: Never share your login credentials (password, OTP) with anyone. Golden 999 staff will never ask for your password.
Section 03

Financial Transactions — Deposits & Withdrawals

Deposits at Golden 999 can be made via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

  • Minimum deposit: ৳300
  • Maximum single deposit: ৳50,000
  • Deposits are typically credited to your account within 5 minutes.
  • Only deposits made from a mobile banking or bank account registered in your own name will be accepted.

Withdrawal Rules

  • Minimum Withdrawal: ৳500
  • Daily maximum withdrawal: ৳2,00,000
  • Withdrawal requests are typically processed within 30 minutes to 24 hours.
  • Withdrawals of large amounts may be delayed if KYC verification has not been completed.
  • Withdrawals are only processed to the same payment method used for the deposit.
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Tips: Complete your KYC verification in advance and use the same payment method to ensure faster withdrawals.

If you experience any transaction-related issue, please contact our help center within 72 hours. Claims submitted after this period may not be accepted.

Section 04

Betting Policy & Settlement Rules

Golden 999 offers all types of Sports Betting, live betting, and casino games. Please review the odds and terms carefully before placing a bet.

Bet Settlement

  • All bets are settled based on official and internationally recognized results.
  • If a match or event is cancelled, the associated bet will be voided and the stake refunded.
  • Golden 999 is not responsible for missed bets in live betting due to internet disconnection.
  • We reserve the right to void any bets placed at incorrect odds due to a technical error.

Maximum Win Limit

The maximum payout from a single bet is determined by category. Please contact our help center for full details.

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Important: Once a bet is confirmed, it cannot be changed or cancelled. Please verify all details before placing your bet.
Section 05

Bonus & Promotional Offers

Golden 999 regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are detailed on the offer page.

General Bonus Terms

  • Wagering Requirement: A minimum bet amount must be wagered (typically 5x–20x) before bonus funds can be withdrawn.
  • Validity: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
  • Eligibility: If multiple accounts from the same household or device claim bonuses, all associated bonuses may be voided.
  • Cashback: Cashback bonuses carry no wagering requirements unless otherwise stated.

Golden 999 reserves the right to modify, cancel, or update any bonus offer at any time. To view current offers, Latest Promotions View the page.

Section 06

Prohibited Activities

The following activities are strictly prohibited on the Golden 999 platform. Violations will result in immediate account suspension and possible forfeiture of balance.

  • Match fixing or any form of fraudulent betting.
  • Creating multiple accounts to take advantage of bonuses.
  • Using or managing another person's account.
  • Placing automated bets using software or bots.
  • Using the platform for money laundering or any other illegal financial activity.
  • Attempting to breach or circumvent the platform's security measures.
  • Threatening or harassing other members.
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Important Notice: We reserve the right to notify the relevant authorities if any suspicious activity is detected.
Section 07

Account Suspension & Closure Policy

We reserve the right to suspend or permanently close any account. This typically occurs for the following reasons:

  • Violation of Terms & Conditions.
  • Failure to complete KYC verification.
  • Suspicious financial activity.
  • Extended inactivity (12 months or more).
  • Self-exclusion at the member's own request.

Members may close their account at any time. Any eligible balance must be withdrawn before closure. No claims will be accepted after the account has been closed.

Section 08

Limitation of Liability

Golden 999 accepts no liability in the following circumstances:

  • Service disruptions caused by internet connectivity issues.
  • Delays or errors caused by third-party payment systems.
  • If match data is delayed due to unforeseen technical issues.
  • Issues with the member's own device or network.
  • If someone else uses your account credentials.

Our maximum liability shall not exceed the total value of the transaction in question under any circumstances.

Section 09

Privacy Policy & Data Usage

Your personal information is important to us. Golden 999 uses your data solely for the following purposes:

  • Account verification and management.
  • Processing financial transactions.
  • Providing customer support.
  • Sending relevant offers and promotions (with the option to opt out).
  • Meeting legal and regulatory obligations.

For more details, visit our Privacy Policy View the page.

Section 10

Right to Amend Terms & Conditions

Golden 999 reserves the right to update or modify these terms and conditions at any time. In the event of changes, we will:

  • Updated terms will be published on the website.
  • We will update the "Last Updated" date at the top of the page.
  • Members will be notified by email or SMS of any significant changes.

Continued use of the platform after any changes will be considered your acceptance of the updated terms. We recommend checking this page regularly.

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If you have any questions about these Terms & Conditions, please get in touch with us: support@golden999.app
Our Commitment

Why Trust Golden 999

Our terms are more than a legal document — they are an open agreement between us and our members.

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Fully Transparent Odds
The odds for every bet on Golden 999 are set transparently. There are no hidden margins or unexpected deductions.
Fast Payout Guarantee
No waiting after you win. Once all verifications are in place, withdrawals are processed within 30 minutes.
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Dispute Resolution
In any dispute, we listen carefully to the member's concerns. Every complaint is reviewed within 48 hours.
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Data Security Assured
Every account is secured with 256-bit SSL encryption and two-factor authentication. Your data is never sold to third parties.
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Responsible Gaming Tools
You can set deposit limits, self-exclusion, and cooling-off periods. We are committed to ensuring that betting always remains a form of entertainment.
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24/7 Bengali Support
Get help anytime via live chat, phone, or email in Bengali. Our support team is always here for you.
Get Started Now

Done reading the terms? Now let's play!

Open a free account today and enjoy a welcome bonus when you deposit via bKash.

For users aged 18 and above. Please gamble responsibly. Responsible Gaming Learn more.
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